Frequently Asked Questions
Application Process
You can apply online through our website. Fill out the application form, upload required documents, and pay the processing fee.
You'll receive a confirmation email. Your application will be processed within the specified timeframe (24-72 hours for standard, 24 hours for express).
No, modifications are not possible after submission. You'll need to submit a new application if changes are needed.
Eligibility & Requirements
Visitors from eligible countries planning to visit Israel for tourism, business, or transit purposes need an ETA.
Your passport must be valid for at least 6 months beyond your planned stay in Israel.
No age restrictions apply. However, minors need their legal guardian to apply on their behalf.
Technical Issues
Contact our support team immediately. We recommend using an updated browser and stable internet connection.
Yes, your progress is automatically saved. Use your reference number to continue your application.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help.
Contact Support